Apps created using Mobility
Lets storage & maintenance operators complete maintenance inspections and submit SAP forms.
Lets Go Digital
Promoting digitization through an e-learning platform and creating awareness of digitization.
Provides visitors with security guidelines and updates, as well as useful country information.
Locating the first idea
Before they got to where they are today, they had to search for a good case to start off with. When product owner Petter Hermansen started the search, Please Fix was the first app out. Please Fix lets users scan the barcodes on faulty IT equipment and notifying support that there is an issue.
“This became our first case because it wasn’t very technically complex and featured very little risk. We were tasked with finding a case that featured both a viable idea as well as enabling us to build the platform. Basically, we were building apps while choosing a framework to build the apps on,” Hermansen says.
After completing Please Fix, the search for a new project began. Now, with the framework in hand, they were looking for a small, yet dedicated team of users to join them in development. Including users early in the development has been a goal of theirs right from the start.
"We wanted to go away from assumptions-based design and head into the world of design thinking, where we focus on the users and their actual needs instead of assuming what their needs were," Hermansen explains.
"Then we could apply cheaper methods to test various ideas through prototyping and working iterative towards the select group of dedicated users,” he adds
What’s the problem?
Become a researcher and learn about your audience and define your challenge.
Why is it important?
Start observing and talk to people. Construct a point of view based on the user’s needs.
How do you solve it?
Put on your thinking cap, brainstorm and come up with ideas - both good and bad.
Prototype & Test
How do we create it? And does it even work?
Be a creator and make a protoype, then learn what works or not from your users. Then iterate and improve.
The best way to do it
Please Inspect is one of 6 apps currently running on the Mobility platform and the order came from Egil Kvam Randeberg. He’s the SMMC project leader and his focus is improving the maintenance and inspection process of subsea equipment. He doesn’t regret getting into business with the Mobility team.
“I’m convinced that the best way to create customized and specialized apps is through a mutual framework like Mobility. Including a small group of users early on and having a lean approach is essential. After all, we want to make the user’s work easier and help facilitate a better workflow.”
Egil Kvam Randeberg
Production of Please Inspect took a while longer than it would have taken now since they had to create the framework for communicating with SAP. Now, with the app complete and in full use, Randeberg has already got several other projects planned and in the works together with the Mobility team.
“Through Mobility we can have specialized solutions delivered swiftly and efficiently. The team understands our issues and have the know-how to find a solution fast. In my situation, this way of working means everything. The apps are intuitive, easy to use and our inspectors using it are very happy with the product,” he says.
“We need more of this way of doing work,” Randeberg adds.
Moving Mobility further ahead
With satisfied users and customers behind them, the team is hard at work moving forward. Now, they even have a visiting team member from other parts of GBS IT. The LCI department in GBS IT PLA wanted to create an app of their own that could communicate with Procosys. Instead of merely requesting the app and taking ownership of it at the end, they decided to join the team temporarily.
“They sent one of their own to work with us in developing the app. Through this, he’ll be able to learn both the technology that the app is running on and our working method. He’ll also have all the required knowledge to take back to his own team,” Hermansen explains.
Additionally, the team is working on an app for the Åsta Hansteen project. While they haven’t been able to meet the workers on-site yet, the team have had meetings and workshops in order to figure out what functionality they’ll need for their apps.
“With the reduced crew that will be working on the oil rig, mobile solutions will be more important than ever,” Hermansen says.
He believes there is a wind of change throughout the company and that IT needs to change the way they do things in order to keep up with the times. Hermansen wants to craft more user-oriented solutions with a minimum viable product as an essential piece. Then, with the MVP in hand, they can scale the solution to fit larger audiences.
“This way we won’t realize that our surroundings or the problems we were tasked to solve have changed, while we were busy analyzing or assessing how to do this. Speedy deliveries, an MVP and design thinking are very important aspects to us.”
“We want people to both learn the technology and experience our methods, take it back to their own team and then take it further. For us, it’s all about spreading knowledge of the technology as well as our method to others outside of Software Innovation and GBS.”
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Bjarte Andre Bø
Egil Kvam Randeberg